REFUND POLICY

FORTALON RETURN & REFUND POLICY

 

At FORTALON, we believe in the quality of our products and stand by them with a 90-Day Money Back Guarantee. If you're not satisfied with your results, we’ve got your back.

90-DAY RESULTS GUARANTEE

If you don’t see the results you expected using our products, you’re eligible for a full refund. Here’s how to claim it:

  1. Contact us at support@fortalon.com within 90 days of receiving your product.

  2. Provide the following:

    • Full name

    • Email address used for the order

    • Order number

✅ You do not need to return the products.

Our support team will process your request promptly and confirm your refund via email.

DAMAGED OR INCORRECT ITEMS

Please inspect your order as soon as it arrives. If your item is defective, damaged, or you received the wrong product, contact us immediately so we can make it right.

Reach out at: support@fortalon.com

EXCHANGES

Need a different item? The fastest way is to place a new order and return the item you already have (if applicable). Once your return is approved, simply purchase the desired item as a new transaction.

REFUNDS

Once your refund is approved, you’ll automatically be refunded to your original payment method within 10 business days. Please note:

  • Your bank or credit card provider may take additional time to post the refund.

  • If more than 15 business days have passed since approval, please contact us at support@fortalon.com.

NEED HELP?

We're here to assist. Contact our customer service team with any questions or concerns:

Email: support@fortalon.com